FAQ

Q: What is Rooted in Learning?
A: Rooted in Learning is an approachable, supportive place to build real-world tech skills - especially for folks who don't think of themselves as "tech people." We break things down simply, with step-by-step lessons, hands-on activities, and a sprinkle of humor.

Q: Who are your courses for?
A: Anyone who wants to feel more confident using everyday tech tools! Whether you're restarting your career, managing your household, or just tired of feeling lost in spreadsheets, you're in the right place. View Our Courses page to find the right course for you!

Q: How are the courses delivered?
A: Each course includes short videos, downloadable resources, a hands-on project, and optional live Q&A sessions. Everything is hosted in Google Classroom - easy to access and organized like a digital binder.

Q: What tools or software do I need?
A: You'll need a device (Laptop or desktop is best), internet access, and access to the appropriate software (such as Microsoft Excel).

Q: How long do I have access to the course?
A: You'll have lifetime access to the course, and 6-month Growth Session access after enrolling - plenty of time to go at your own pace.

Q: How much do your courses cost?
A: Our pricing will be listed on Our Courses page. We aim to keep things affordable and transparent. No subscriptions, no surprise fees.

Q: Do you offer refunds?
A: We want you to feel confident in your learning, however due to the immediate access to all materials, refunds will not be available after the course is accessed. If you're unhappy within the first 7 days of purchase, reach out.

Q: How do I sign up for a course?
A: Head to Our Courses page, click the one you want, and follow the instructions to enroll through Google Classroom. You'll get an email confirmation with next steps.

Q: Can I use a mobile device?
A: Some lessons will work on tablets or phones, but we strongly recommend using a computer for the best experience - especially for Excel-based learning.

Q: What is a "Growth Session"?
A: Growth Sessions are optional live Q&As held weekly(ish). You can pop in, ask questions, or just listen. These sessions help bring the learning to life and build community. 6-month access is included free with the purchase of a Rooted in Learning course. Still need help after that? Additional Growth Sessions are available for purchase.